RETURN POLICY

At Elei, we take pride in the quality of our products and service. To ensure transparency, please read our return and exchange policy carefully before completing your purchase.

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• Incorrect Order Received
  If you receive an item that is incorrect, we are happy to offer a refund or exchange. Please contact us within 10 days of receiving your order and provide a photo of the incorrect item(s) by emailing eleiapparel@gmail.com.

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• Change of Mind & Other Requests
  Please note that we do not offer refunds or exchanges for the following reasons:

  • Change of mind

  • Selecting the wrong size

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All purchases are final. We encourage you to reach out with any questions about sizing or products before placing your order.

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Requests received after 10 days from the date of delivery unfortunately cannot be processed.

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We appreciate your understanding and support.

 

Thank you for choosing Elei.